Administration

Can I change the payment currency for my Rublon subscription?
No. After you select your country in Invoice Details and save the changes, the currency is set automatically based on your country. After saving the Invoice...
Wed, 19 Jul, 2023 at 3:28 PM
Where can I find Rublon’s W-9 form?
Rublon is not a US-based company. Rublon is a Polish company that operates internationally. Therefore, we are not required to fill out a W-9 form, but a dif...
Fri, 1 Sep, 2023 at 7:55 AM
Why can't I select the SMS Passcode authentication method when signing in to the Rublon Admin Console?
Tip: Look at the tooltip message by hovering over the grayed-out SMS Passcode tile on the Rublon Prompt. The displayed message will say why the method is un...
Tue, 5 Sep, 2023 at 8:09 AM
How does Rublon synchronize users from Active Directory?
Rublon does not support Active Directory synchronization yet. AD Sync (ADSync) including Azure AD Sync is on our roadmap. However, you can already achieve t...
Fri, 8 Sep, 2023 at 8:59 AM