Log files contain information about errors and warnings that occur when you are using Rublon.
Analyzing log files can help us troubleshoot your issue. For this reason, we always recommend that customers attach their log file(s) when they contact Rublon Support.
Some connectors may produce more than one log file. For example, the Rublon for Remote Desktop Gateway connector creates a new log file after the log file has exceeded 1MB or become older than 24 hours.
Refer to the following table for the location of the log file(s) in all Rublon connectors and applications: