Rublon Help

If one or more of your users are experiencing issues with the Mobile Push authentication method, do the following to troubleshoot and fix their issues. ...

To cancel your Rublon Business subscription: 1. Sign in to the Rublon Admin Console. 2. Select Billing → Overview from the left pane. 3. In Plan, sele...

Here’s how you can change your payment card in the Rublon Admin Console. Make sure to read the following information before you start. IMPORTANT: Read b...

Here’s how you can change your Rublon Business subscription from monthly to annual in the Rublon Admin Console. Make sure to read the following information ...

The “QR Code for Rublon Authenticator” email is an automatic email message with a link to mobile device enrollment. When Is the “QR Code for Rublon Auth...

As a data processor, we delete personal data immediately when directly requested. When we receive a request to delete your company’s account (e.g., you ...

Rublon reads different attributes from Active Directory. All connectors, as well as Rublon API, need cn and mail. In addition to that, depending on your int...

Rublon reads information from Active Directory but never modifies it. For example, Rublon cannot create user or admin accounts in Active Directory. Similarl...

Rublon's price does not change, no matter how many applications you protect. You can protect many different applications and services, for example, ...

During Multi-Factor Authentication (MFA), your Rublon connector needs to communicate with the Rublon API. If you have no internet access on your device wher...