If you're having trouble accessing the Rublon API or not receiving emails from us, we recommend adding our domains and IP addresses to your allow list (AKA a whitelist).
Trouble Connecting to the Rublon API
If you’re experiencing issues connecting to the Rublon API, check if your network is behind a firewall. If your firewall blocks access to all traffic except for certain domains or IPs, you’ll need to grant access to all our domains and IPs.
Here’s how to configure your firewall for Rublon. In many cases, opening Outbound Port 443 is enough. If it didn’t do the trick, there are more things you can try.
Not Receiving Emails
Certain filters and firewalls may prevent emails from reaching inboxes. This may be the case if you’re not receiving Rublon emails.
If you are not receiving email from Rublon, add our sender email addresses and mail IP addresses to your email allow list.
Helpful Links
How should I configure my firewall for Rublon?
What to do if I opened Outbound Port 443 but still cannot connect to the Rublon API?
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