When does the user have access to the Manage Authenticators view?

Modified on Tue, 06 Feb 2024 at 02:27 PM

If all of the following is true, then the user has access to the Manage Authenticators view.

  1. The user has at least one Rublon-integrated service that supports the Rublon Prompt (See: Which Services Support the Rublon Prompt?)

  2. The Auto Push is not enabled for that service. (See: How can I enable / disable Auto Push?)

  3. The Manage Authenticators view is enabled for that Rublon-integrated service (See: How to enable / disable Manage Authenticators for a specific application?)


If at least one of the preceding is not true, the user will not have access to the Manage Authenticators view. This means that if the user wants to enroll a new authenticator, they have to ask the administrator to send them an Enrollment Email. (See: How to send Enrollment Email)


Helpful Links

Which Services Support the Rublon Prompt?
How can I enable / disable Auto Push?

How to enable / disable Manage Authenticators for a specific application?

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