What does "Does not need Rublon authentication" mean in Rublon MFA for RD Web logs?

Modified on Thu, 16 Jul at 10:03 AM

Chances are, you noticed a “Does not need Rublon authentication” message in your Rublon MFA for RD Web Access logs and wondered what it means.


The Rublon MFA for RD Web Access connector adds the “Does not need Rublon authentication” message to the log file after it assesses that a given request to RD Web does not need Rublon MFA authentication.


Rublon MFA does not need to perform authentication in the following scenarios:

  • the user has already been authenticated with Rublon MFA in this session

  • the user has not completed the first authentication factor (e.g., they entered an incorrect password)

  • the user downloads an image or performs another action that should not trigger Rublon MFA authentication


The connector checks each request to see if Rublon MFA authentication is needed or not:

  • If the connector assesses that Rublon MFA authentication is required, it opens the Rublon Prompt or runs promptless authentication (for RD Feed and RD Web Client).

  • If the connector assesses that Rublon MFA authentication is not required, it prints “Does not need Rublon authentication” to the logs.


Note: If you use the Rublon MFA for RD Web Access connector to enable MFA on your RD Web Feed, Rublon MFA will only perform authentication for RD Web Feed actions that trigger the Windows Security dialog credentials login.


Helpful Links

Where can I find the log file(s)? - Knowledge Base

Rublon MFA for RD Web Access - Documentation 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article