Rublon Help

Adaptive Authentication 1

• How can I enable Rublon MFA only for specific users?

Administration 44

• How do I start a Rublon Business subscription?
• What are Rublon's IP ranges?
• How can I change the number of licenses in my Rublon subscription?
• How to disable 2FA for users authenticating from inside of the local network
• Which IP addresses does Rublon send emails from?

View all 44

Rublon Authenticator 5

• How can I move my Rublon Authenticator app to a new phone?
• Is it possible to receive a Mobile Push notification on two phones at once?
• How many accounts can I add to Rublon Authenticator?
• Does Rublon support third-party authenticators like Google Authenticator, Microsoft Authenticator, and Authy?
• What to do if a user gets an "Account Deactivated!" message on the Rublon Authenticator mobile app?

Rublon Authentication Proxy 13

• Troubleshooting Rublon Authentication Proxy issues
• What should I do before sending the Rublon Authentication Proxy configuration and log file(s)?
• How can I test RADIUS authentication with the Rublon Auth Proxy using NTRadPing?
• How do I find the FQDN for my Active Directory server (SEARCH_DN in Rublon Auth Proxy config)?
• How do I find the Bind DN for the Active Directory user (ACCESS_USER_DN in Rublon Auth Proxy config)?

View all 13

Rublon Access Gateway 0

SSH 0

VPN 1

• Which routers are compatible with Rublon MFA?

Microsoft 25

• How to speed up Rublon Prompt loading on Windows Logon & RDP
• Why are Rublon for Windows Logon local logins reported with the client IP address 0.0.0.0?
• Do I have to install Rublon for Windows Logon in Active Directory or on every VM server?
• Why is the Rublon Prompt not appearing on Windows?
• Does Rublon for Windows Logon & RDP work without an internet connection (offline)?

View all 25

WordPress 1

• How can I uninstall the Rublon for WordPress plugin?

Rublon Support 2

• Where can I find the log file(s)?
• How can I check the version of my Rublon connector?